Debit Card Tip
When using your debit card for large purchases, it is best to use your pin number, instead of requesting to sign the transaction slip. If you try to sign for your purchase and it is declined, please try again using your pin.
How to Report a Lost or Stolen Debit Card or ATM Card
MasterCard Debit Card: To report your debit card lost or stolen during regular business hours, please call our main branch (815) 844-6155 or Toll FREE (855) 844-6151. After hours, on the weekends or on holidays, please call (866) 546-8273.
ATM Card: To report your ATM card lost or stolen, please call our Main Bank
(815) 844-6155 or Toll FREE (855) 844-6151.
Deactivate your Card Using TeleBank24 by calling Toll FREE (855) 844-6152: If you have access to Telebank24, you may deactivate the card using option 6. This will render the card unusable and require that you come in to the bank to have a new card issued.